Kicker iK5BT Owner's Manual download pdf (Page 27)

Warranty

KICKER warrants this product to be free from defects in material and workmanship under normal use for a period

of ONE (1) YEAR from date of original purchase with the original receipt from an Authorized KICKER Dealer.

Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction during

the warranty period, KICKER will repair or replace (at its discretion) the defective merchandise with equivalent

merchandise at no charge. Warranty replacements may have cosmetic scratches and blemishes. Discontinued

products may be replaced with more current equivalent products.

This warranty is valid only for the original purchaser and is not extended to owners of the product subsequent to

the original purchaser. Any applicable implied warranties are limited in duration to a period of the express warranty

as provided herein beginning with the date of the original purchase at retail, and no warranties, whether express or

implied, shall apply to this product thereafter. Some states do not allow limitations on implied warranties; therefore

these exclusions may not apply to you. This warranty gives you speciﬁ c legal rights; however you may have other

rights that vary from state to state.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a

replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the

failure does not amount to a major failure.

WHAT TO DO IF YOU NEED WARRANTY OR SERVICE:

Defective merchandise should be returned to your local Authorized KICKER Dealer for warranty service. Assistance in

locating an Authorized Dealer can be found at www.kicker.com or by contacting KICKER directly.

If it becomes necessary for you to return defective merchandise directly to Stillwater Designs (KICKER), call the

KICKER Customer Service Department at (405) 624-8510 for a Return Merchandise Authorization (RMA) number.

Package all defective items in the original container or in a package that will prevent shipping damage, and return to:

Stillwater Designs, 3100 North Husband, Stillwater, OK 74075

The RMA number must be clearly marked on the outside of the package. Include a copy of the original receipt with

the purchase date clearly visible, and a “proof-of-purchase” statement listing your name and return shipping address,

the Dealer’s name and invoice number, and product purchased. Warranty expiration on items without proof-of-

purchase will be determined from the type of sale and manufacturing date code. Freight must be prepaid; items sent

freight-collect, or COD, will be refused.

WHAT IS NOT COVERED?

This warranty is valid only if the product is used for the purpose for which it was designed.

It does not cover:

o Damage due to improper use.

o Damage due to improper installation of components or audio/video devices.

o Subsequent damage to other components or audio/video devices.

o Damage caused by exposure to moisture, excessive heat, chemical cleaners, and/or UV radiation.

o Damage through negligence, misuse, ﬂ ood, ﬁ re, earthquake, accident, or abuse. Repeated returns for the same

damage may be considered abuse.

o Items previously repaired or modiﬁ ed by any unauthorized repair facility or person.

o Return shipping on non-defective items.

o Products with tampered or missing barcode labels.

o Products returned without a Return Merchandise Authorization (RMA) number.

o Freight Damage.

o The cost of shipping product to KICKER.

o Service performed by anyone other than KICKER.

HOW LONG WILL IT TAKE?

KICKER strives to maintain a goal of 1 week service for all electronics (speakers, crossovers, speaker docks, etc.)

returns. Delays may be incurred if lack of replacement inventory or parts is encountered. Failure to follow these steps

may void your warranty. Any questions can be directed to the KICKER Customer Service Department at (405) 624-8510.

Contact your International KICKER dealer or distributor concerning speciﬁ c procedures for your country’s warranty

policies.

Note: All speciﬁ cations and performance ﬁ gures are subject to change. Please visit www.kicker.com for the most

current information. Please allow two weeks of break-in time for the speakers to reach optimum performance.

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Kicker iK5BT Owner's Manual Page 27

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