Kicker SKM10 Owner's Manual download pdf (Page 10)

P.O. Box 459 • Stillwater, Oklahoma 74076 • USA • (405) 624–8510

11SKM10-B-20110125

ACOUSTICS LIMITED WARRANTY

KICKER warrants this product to be free from defects in material and workmanship under normal use for a period of

THREE (3) MONTHS from date of original purchase with receipt. When purchased from an Authorized KICKER Dealer it

is warranted for ONE (1) YEAR from date of original purchase with receipt. In all cases you must have the original receipt.

Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction during the

warranty period, KICKER will repair or replace (at its discretion) the defective merchandise with equivalent merchandise

at no charge. Warranty replacements may have cosmetic scratches and blemishes. Discontinued products may be

replaced with more current equivalent products. This warranty is valid only for the original purchaser and is not extended

to owners of the product subsequent to the original purchaser. Any applicable implied warranties are limited in duration

to a period of the express warranty as provided herein beginning with the date of the original purchase at retail, and no

warranties, whether express or implied, shall apply to this product thereafter. Some states do not allow limitations on

implied warranties; therefore these exclusions may not apply to you. This warranty gives you speciﬁ c legal rights; however

you may have other rights that vary from state to state.

WHAT TO DO IF YOU NEED WARRANTY OR SERVICE:

Defective merchandise should be returned to your local Authorized Stillwater Designs (KICKER) Dealer for warranty

service. Assistance in locating an Authorized Dealer can be found at www.kicker.com or by contacting Stillwater

Designs directly. You can conﬁ rm that a dealer is authorized by asking to see a current authorized dealer window decal.

If it becomes necessary for you to return defective merchandise directly to Stillwater Designs (KICKER), call the KICKER

Customer Service Department at (405) 624-8510 for a Return Merchandise Authorization (RMA) number. Package only

the defective items in a package that will prevent shipping damage, and return to:

Stillwater Designs, 3100 North Husband St, Stillwater, OK 74075

The RMA number must be clearly marked on the outside of the package. Please return only defective components. The

return of functioning items increases your return freight charges. Non-defective items will be returned freightcollect to you.

For example, if a subwoofer is defective, only return the defective subwoofer, not the entire enclosure. Include a copy

of the original receipt with the purchase date clearly visible, and a “proof-of-purchase” statement listing the Customer’s

name, Dealer’s name and invoice number, and product purchased. Warranty expiration on items without proof-of-

purchase will be determined from the type of sale and manufacturing date code. Freight must be prepaid; items sent

freight-collect, or COD, will be refused.

WHAT IS NOT COVERED?

This warranty is valid only if the product is used for the purpose for which it was designed. It does not cover:

o Damage due to improper installation

o Subsequent damage to other components

o Damage caused by exposure to moisture, excessive heat, chemical cleaners, and/or UV radiation

o Damage through negligence, misuse, accident or abuse. Repeated returns for the same damage may be

considered abuse

o Any cost or expense related to the removal or reinstallation of product

o Speakers damaged due to ampliﬁ er clipping or distortion

o Items previously repaired or modiﬁ ed by any unauthorized repair facility

o Return shipping on non-defective items

o Products with tampered or missing barcode labels

o Products returned without a Return Merchandise Authorization (RMA) number

o Freight Damage

o The cost of shipping product to KICKER

o Service performed by anyone other than KICKER

HOW LONG WILL IT TAKE?

KICKER strives to maintain a goal of 1 week service for all acoustics (subwoofers, midrange drivers, tweeters,

crossovers, etc) returns. Delays may be incurred if lack of replacement inventory or parts is encountered. Failure to

follow these steps may void your warranty. Any questions can be directed to the KICKER Customer Service Department

at (405) 624-8510. Contact your International KICKER dealer or distributor concerning speciﬁ c procedures for your

country’s warranty policies.

Note: All speciﬁ cations and performance ﬁ gures are subject to change. Please visit www.kicker.com for the most

current information.

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Kicker SKM10 Owner's Manual Page 10

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